Rental terms

We normally require at least two valid identity documents, for example an identity card or passport together with a valid driving licence. The details are recorded in the rental agreement.

The vehicle is handed over at the agreed time and place in a condition suitable for normal use. At the end of the rental, the renter must return it without unnecessary delay to the agreed return point unless another place has been confirmed in advance.

The standard minimum rental period is 4 days. Some vehicles may have a higher minimum period, which is shown on the current vehicle detail. Rental is normally calculated in 24-hour blocks according to the confirmed agreement.

Rental charges and the refundable deposit are paid in cash in Czech crowns when the vehicle is collected. Vehicles have collision insurance. The exact deposit and insurance excess depend on the particular vehicle and are confirmed in the vehicle detail and rental agreement.

After the agreed return time, a late-return charge of CZK 100 is applied for each started hour until the vehicle is returned.

Foreign travel is currently suspended and the vehicle may not be taken outside the Czech Republic. If this option is enabled again, travel abroad will require prior written approval from the rental company. The renter will also have to arrange assistance/insurance covering towing back to the Czech Republic and, in the event of a breakdown, accident or natural event abroad, arrange and pay for returning the vehicle to the agreed handover point in the Czech Republic.

The vehicle may be driven only by persons named in the rental agreement. Normally a maximum of 2 drivers are permitted. The renter may not let another person who is not included in the agreement use the vehicle.

The renter must keep the vehicle in a condition comparable with the condition at handover, allowing for normal wear. The vehicle is returned washed, clean and vacuumed. The fuel level on return must not be lower than at handover; missing fuel may be charged according to the rental agreement.

Smoking in the vehicle is prohibited. Transporting animals is also prohibited. The renter must not damage the interior or exterior and should not leave vehicle documents or valuables unattended inside the vehicle.

After an accident, the renter must make the situation safe, contact the police when required, document the incident and contact the rental company immediately. If a technical fault occurs, stop the vehicle when safe and contact the rental company without delay. Repairs must not be arranged without approval.

All fines and sanctions arising from traffic offences during the rental period are the responsibility of the renter. The renter is responsible for the use of the vehicle during the rental period.

Loss or damage of keys or remote control may be charged at CZK 5,000. Loss or damage of vehicle documents or a registration plate may be charged at CZK 5,000. Permanent seat damage or burns may be charged at CZK 10,000, wet interior cleaning at CZK 2,500 and excessive exterior soiling at CZK 200. The actual charge is governed by the rental agreement and the real condition of the vehicle on return.

When leaving the vehicle, the renter must secure it against theft and must not leave documents or valuables inside. In the event of theft, the renter is required to cooperate fully and may be liable for damage or for the difference between the market value and the insurer’s payment according to the rental agreement.

Personal data is processed for performance of the rental agreement, legal obligations and protection of legitimate interests. A rented vehicle may be equipped with a geolocation system used only for legitimate operational or exceptional purposes, such as locating the vehicle, until it is returned. Details and contacts for exercising data-protection rights are stated in the rental documentation.